Terms of Service

Haggle House Service LLC Consulting Services Agreement

This Consulting Services Agreement ("Agreement") is entered into between Haggle House Service LLC, a Florida limited liability company ("Haggle House," "we," "us," or "our"), and you ("Client," "you"). The Services consist solely of professional negotiation and consulting assistance to help you pursue favorable terms in the purchase of new or used vehicles or powersports equipment (automobiles, trucks, SUVs, motorcycles, ATVs, side-by-sides, etc.) from independent third-party dealers or sellers ("Vehicle Purchase").

BY SUBMITTING A REQUEST, MAKING PAYMENT, OR OTHERWISE ACCEPTING THESE TERMS (INCLUDING ELECTRONICALLY OR VIA OUR WEBSITE), YOU AGREE TO BE BOUND BY THIS AGREEMENT AND OUR PRIVACY POLICY (INCORPORATED HEREIN BY REFERENCE). IF YOU DO NOT AGREE, DO NOT PROCEED.

1. Description of Services; No Guarantees or Representations

We provide advisory negotiation assistance based solely on information you provide. WE PROVIDE NO GUARANTEES, WARRANTIES, OR REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, REGARDING ANY OUTCOME, INCLUDING (WITHOUT LIMITATION) SAVINGS ACHIEVED, DEALER ACCEPTANCE OF TERMS, FINAL PURCHASE PRICE, VEHICLE AVAILABILITY, QUALITY, CONDITION, SAFETY, TITLE STATUS, OR SUITABILITY FOR YOUR NEEDS. All results depend on unpredictable market conditions, dealer discretion, and third parties beyond our control. You retain sole responsibility for all decisions, independent due diligence (including inspections, test drives, financing verification, title searches, and mechanic reviews), and the entire Vehicle Purchase transaction. THESE SERVICES DO NOT CONSTITUTE LEGAL, FINANCIAL, OR FIDUCIARY ADVICE.

1.1 Platform Role: Not a Dealer, Broker, or Lender

Haggle House Services operates a technology platform that lets buyers post a desired vehicle and lets verified dealerships submit competing all-in out-the-door ("OTD") bids. WE ARE NOT A MOTOR VEHICLE DEALER, BROKER, AUCTIONEER, AGENT, LENDER, OR INSURER. We do not own, sell, lease, appraise, transport, finance, or take title to any vehicle, and we are not a party to any sale that results from the platform. Every purchase agreement, financing contract, trade-in valuation, disclosure, and delivery obligation exists solely between the buyer and the dealership. Dealership bids, statements, and availability are the sole responsibility of the dealership that made them.

1.2 Bidding Process; Blind Bids and Bidding Windows

• Blind bidding: Dealerships cannot see competing bid amounts, and buyers' contact details are withheld from dealerships until the buyer accepts a bid.
• All-in OTD only: Bids are submitted as a single out-the-door figure intended to include the vehicle price, dealer fees, taxes, title, and registration as described by the bidding dealership. Accuracy of a bid is the dealership's responsibility.
• Bidding window: Each posted deal runs for a limited period (5 days by default). Buyers may renew an unaccepted listing for an additional window and may edit listing details. We may close, extend, expire, or remove a deal at our discretion.
• No obligation: A buyer may decline every bid. No bid, acceptance, or auto-accept action on the platform creates a binding contract to buy or sell; only documents signed directly with the dealership do.
• Auto-Accept: If a buyer enables Auto-Accept with a threshold price, the platform may automatically mark a qualifying bid as accepted and decline others. The buyer is responsible for the threshold they set; automatic acceptance is a marketplace status change, not a purchase contract.
• Prohibited conduct: Fake or non-honorable bids, bid manipulation, harvesting buyer data, contacting buyers outside the platform before acceptance, and misrepresenting license status are grounds for immediate removal without refund.

2. Fees and Payment

Posting a deal and receiving bids through the marketplace is provided to buyers at no charge. Participating dealerships pay a recurring subscription fee (currently $500 per month per location, or as quoted) for access to post bids. Subscription fees are billed in advance, are non-refundable except in our sole discretion, and dealerships are responsible for all applicable taxes. Notify us in writing of any billing dispute within sixty (60) days of the charge; failure to do so waives the claim.

2.1 Dealer Subscription Terms

• Verification required: A dealership must submit accurate business, contact, and license information and be approved by us before it may submit bids. We may decline, suspend, or revoke verification at any time.
• Billing: The subscription is a flat monthly fee per approved location covering unlimited bids. Billing begins only after verification and activation, and recurs monthly until cancelled.
• Cancellation: A dealership may cancel at any time, effective at the end of the then-current billing period. No partial-period refunds are provided except at our sole discretion.
• No lead guarantees: We make no representation as to the number, quality, geography, or conversion rate of deals available to bid on.
• Compliance: Dealerships remain solely responsible for compliance with all applicable advertising, licensing, lending, privacy, and consumer-protection laws, including honoring bids as presented.

3. Term and Termination

This Agreement commences upon receipt of payment and terminates upon completion of our efforts or earlier termination. You may cancel before we commence active negotiations (e.g., contacting dealers) by written notice via our Contact page; any refund is at our sole discretion and may be reduced for administrative costs incurred. We may terminate immediately for breach (including inaccurate/misleading information, unlawful purpose, or non-cooperation) without refund. Upon termination, cease relying on our assistance and pay any outstanding amounts.

4. Client Obligations and Representations

You represent and warrant that all information provided is accurate, complete, current, and not misleading. You will use the Services only for lawful personal purposes and comply with all applicable laws in your Vehicle Purchase. You will not resell or transfer our assistance.

5. Disclaimer of Warranties

SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR RESULTS. We disclaim all liability for third-party actions, vehicle defects, transaction outcomes, or any reliance on our assistance.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY (INCLUDING AFFILIATES, OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS) ARISING FROM OR RELATING TO THIS AGREEMENT OR THE SERVICES SHALL NOT EXCEED THE FEE PAID FOR YOUR SPECIFIC REQUEST.

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR LOST-PROFIT DAMAGES (INCLUDING LOST SAVINGS, OPPORTUNITIES, OR VEHICLE-RELATED ISSUES), EVEN IF ADVISED OF THE POSSIBILITY.

NOTHING IN THIS AGREEMENT LIMITS LIABILITY FOR OUR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, INTENTIONAL FRAUD, OR ANY MATTER THAT CANNOT BE DISCLAIMED UNDER APPLICABLE LAW, INCLUDING VIOLATIONS OF THE FLORIDA DECEPTIVE AND UNFAIR TRADE PRACTICES ACT (FDUTPA) OR OTHER NON-WAIVABLE STATUTORY RIGHTS.

7. Indemnification

You agree to indemnify, defend, and hold harmless Haggle House and its affiliates, members, officers, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from (a) your breach of this Agreement; (b) inaccurate or misleading information provided by you; (c) your Vehicle Purchase or related decisions; or (d) your violation of law.

8. Governing Law; Dispute Resolution

This Agreement is governed exclusively by the laws of the State of Florida, without regard to conflict-of-laws principles.

ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES (INCLUDING QUESTIONS OF ARBITRABILITY) SHALL BE RESOLVED BY BINDING ARBITRATION IN JACKSONVILLE, FLORIDA, ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS CONSUMER ARBITRATION RULES THEN IN EFFECT. The arbitrator shall have exclusive authority to rule on arbitrability (including enforceability, scope, or validity of this clause). Judgment on the award may be entered in any court of competent jurisdiction. You waive any right to a jury trial or to participate in a class, collective, or representative action.

Opt-Out Right: You may opt out of this arbitration provision by sending written notice via our Contact page within thirty (30) days after first accepting these terms, including your full name, address, and request ID. If you opt out, disputes shall be resolved exclusively in the state or federal courts located in Duval County, Florida; you consent to venue and personal jurisdiction there. Any claim must be commenced within one (1) year after it accrues.

9. Privacy and Data

We collect only information necessary to provide the Services. We do not sell personal information. See our Privacy Policy for details on collection, use, and sharing.

10. Miscellaneous Provisions

• Entire Agreement: This Agreement (including incorporated Privacy Policy) constitutes the entire understanding and supersedes all prior agreements.
• Amendments: Must be in writing and signed (electronic signatures valid under Florida law).
• Severability: If any provision is held invalid or unenforceable, the remainder remains in full force.
• No Waiver: Failure to enforce any right is not a waiver.
• Assignment: We may assign this Agreement; you may not without our prior written consent.
• Force Majeure: We are not liable for delays or failures due to events beyond reasonable control (e.g., illness, natural disasters, third-party dealer unavailability).
• Electronic Acceptance: Your electronic acceptance, payment, or continued use constitutes a binding signature.
• Survival: Sections 5 through 8 and any payment obligations survive termination.

Contact Information

For questions about these terms, please visit our Contact page.